At Mercedes-Benz Financial Services we understand that owning a Mercedes-Benz vehicle is an experience that is rather special. The supreme quality, individuality and engineering excellence of these vehicles ensures your Mercedes-Benz is not just an incredible driving experience but also a valuable investment.

Our quest for service excellence lead us to the development of branded Mercedes-Benz Finance and Insurance to offer you innovative finance solutions that compliment your lifestyle. The exceptional values and standards of the Mercedes-Benz marque are reflected in our range of quality financial products and services, as a valued customer we believe you should settle for nothing less.

Customer Care

We pride ourselves on excellent customer service. Our dedicated Customer Care team will help you manage your contract and support you with all your requests. Our Customer Care team will happily provide all the assistance you need, from the start of your contract to the end, so you can sit back and enjoy being a Mercedes-Benz customer.

Call Customer Care on: 0800 462 369.

Insurance Requirements

Please be aware that all customers are required to maintain a comprehensive insurance policy. Full details on our comprehensive insurance policies are available from your Mercedes-Benz dealer.

End-of-Term Options *

Once you make the final payment, full ownership transfers to you the customer. If the contract has a balloon payment, the following three options are available to you:

•    • Pay the full amount of balloon payment to Mercedes-Benz Financial Services
•    • Refinance the amount of the balloon payment for a further term
•    • Trade or sell the vehicle and settle the outstanding amount owing

Note: The balloon payment is the responsibility of the purchaser.

Ownership of the Vehicle *

The title of the vehicle will transfer to the customer once all payments are made, and Mercedes-Benz Financial Services no longer has an interest in the vehicle.